Creator Payout Policy

1. Payout Eligibility

Creator payouts are available only to approved creators who have completed required onboarding, verification, tax, billing, and payout details. A creator must remain compliant with platform policies before payout release.

Payout eligibility does not mean every amount shown on the dashboard is immediately payable. Amounts may remain pending until payment gateway settlement, dispute review, refund review, tax calculation, and internal reconciliation are complete.

2. Payout Sources

Creator earnings may come from approved paid digital services such as:

• Creator subscriptions and digital membership access.

FansToCreator does not process creator payouts for physical goods, prohibited content, illegal services, adult or pornographic content, gambling, escort or dating services, fraudulent services, or any payment prohibited by platform rules, law, or payment gateway requirements.

3. Weekly Payout Schedule

Creator payouts are planned to be processed on a weekly basis to the creator's registered bank account after applicable deductions and checks. Weekly payout processing is an operational target, not an unconditional guarantee.

A payout may move to the next payout cycle if settlement, verification, compliance review, dispute review, bank processing, or platform reconciliation is still pending.

4. Deductions and Adjustments

Before payout release, creator earnings may be reduced or adjusted for:

• Platform commission.
• Payment gateway charges or processing charges.
• GST, TDS, TCS, or other applicable tax deductions where required.
• Refunds, chargebacks, dispute adjustments, or payment reversals.
• Any lawful deduction required by payment partners, banks, regulators, or applicable law.

Final payout calculations may differ from estimated dashboard values until all payment, refund, dispute, and tax records are reconciled.

5. Payout Holds, Delays, or Freezes

FansToCreator may hold, delay, freeze, reduce, reverse, or adjust creator payouts when required for safety, fraud prevention, user protection, payment risk, legal compliance, or platform policy enforcement. This may happen in situations including:

• Creator page, content, membership, or transaction has been reported by a user.
• A refund request, chargeback, payment dispute, or unauthorized-payment claim is open.
• Suspicious activity, fraud risk, abnormal transaction pattern, fake engagement, or policy abuse is detected.
• Creator verification, PAN, GST, bank account, payout details, or submitted documents are incomplete, incorrect, expired, rejected, or under review.
• Creator account is suspended, restricted, under investigation, or connected to prohibited content or prohibited payments.
• The paid digital access was not delivered, was cancelled, ended in dispute, or requires manual review.
• Payment gateway settlement, bank transfer, reconciliation, tax calculation, or compliance review is delayed.
• A legal, regulatory, law-enforcement, payment partner, or platform-risk request requires payout hold or review.
• Public holidays, bank holidays, technical downtime, or operational issues affect payout processing.

6. Reports, Complaints, and Disputes

If a creator page, paid service, post, membership, or transaction is reported, the related payout may be placed under review. A payout may remain pending until the report, refund request, dispute, chargeback, or compliance issue is resolved.

Severe or repeated violations may result in payout hold, monetization restriction, creator feature removal, account suspension, account termination, or reporting to payment partners, regulators, or law enforcement where appropriate.

7. Negative Balances and Recoveries

If refunds, chargebacks, reversals, deductions, tax corrections, or dispute adjustments exceed available creator earnings, the creator account may show a negative balance. The platform may recover negative balances from future payouts or other lawful recovery methods.

8. Creator Responsibilities

• Keep legal name, PAN, GST details, address, and payout bank details accurate and updated.
• Provide only genuine documents and payout details belonging to the creator or authorized payout recipient.
• Deliver paid digital services honestly and according to the details shown on the platform.
• Avoid prohibited content, adult or pornographic content, illegal services, fraudulent payments, and off-platform payment requests.
• Respond to support, compliance, refund, dispute, or verification requests within a reasonable time.

9. Payout Support

For payout-related help, creators may contact FansToCreator support at support@fanstocreator.com. For account, content, legal, privacy, or other non-payment issues, use email only. WhatsApp is only for payout delays, failed transfers, payment failures, or fund-related issues: +91 9081886576.

For faster review, include:

• Registered creator email address.
• Creator page username.
• Transaction or payout reference, if available.
• Date range of the payout issue.
• Screenshot or evidence, if available.
• Clear issue description.